As you design your learning program, consider what kind of feedback would be most valuable. For something basic, such as corporate security procedures, simple quizzes that gauge comprehension may work best. For other, more comprehensive or expansive programs, you may want long-form answers to more unusual or intricate questions.
Here are five apps or platforms that make gathering feedback simple.
Designed specifically as an experience management tool, Qualtrics offers some of the best survey and analysis tools in the market. The system offers pre-built training feedback surveys and assessments that automatically generate feedback reports with comprehensive analysis. While the platform offers a series of robust tools, it does require a financial investment.
The popular online platform offers a variety of survey tools, including surveys, quizzes, and polls, that can be distributed via multiple electronic methods to make gathering information as easy as possible. Survey Monkey also has powerful analysis tools to allow you to drill down into results to get the most complete information possible. The service offers both free and paid plans.
Google Forms are accessible to anyone with a Google account. Designing a questionnaire is free, and the platform offers a variety of formatting tools that allow everything from yes/no answers to multiple selections from a list to unlimited paragraph links. While Google Forms does tend to be somewhat limited in its customization options, it is free to use and integrates with other G Suite applications.
Kahoot! is a popular app across a wide range of educational settings, from high schools to continuing education. The app allows trainers to design short quizzes that all participants can access from their own mobile devices, allowing everyone to test at the same time. Some trainers or educators use Kahoot! to gamify the quiz by offering prizes to those who complete with the highest score or fastest time. The platform is free to use.
EdApp is a training solution for frontline employees that offers built-in evaluation tools, such as surveys, forms, and analytics. Survey templates are customizable, and participants can easily take surveys on their mobile devices. The platform also offers a quiz maker, Rapid Refresh, that allows a quick way to assess how well participants are gaining and retaining knowledge. EdApp offers a range of pricing—from free to enterprise.
Gathering the best feedback possible is a vital part of ensuring that your corporate learning initiatives are producing the best results. While the feedback process may require a few iterations, in the long run, you’ll appreciate the information you gather that you can apply to future training events.